FAQ

Plumbing Questions? You’ve Come to the Right Place

A: First, check the main water shut-off valve and make sure it’s in the on position. Second, check for breaks in your main water line. If there is a break, call us immediately. If the water flow is only restricted at one faucet, check you supply line. If everything is turned on and there are no breaks in your lines, call Central Plumbing. Whether you have sediment built up in your aerator or another problem, we can restore your water flow.

A: There are two main reasons your hot water is gone, neither of which requires unit replacement.

  1. The dip tube may be broken, allowing cold water to and hot water to mix instead of forcing the cold water to the bottom.
  2. The thermostat or the heating components in your electric water heater may be malfunctioning.

In either case, you don’t need to replace your whole water heater unit. Call your plumber and we can fix the part that’s malfunctioning.

A: This could be a result of your supply line or clogged aerator. Clean the sediment from the aerator by soaking it in vinegar overnight and using a brush or toothbrush to clean it. If you are still experiencing low water pressure, give us a call and we can professionally asses the problem.

A: You probably just have food and debris built up in your disposal. Put a few ice cubes and lemon peel in your garbage disposal and run it for about 30 seconds. Put in a little liquid dish detergent while the disposal is still running. If the smell still persists, give us a call.

A: You need to check that your toilets aren’t leaking. Then check that the fill valve is not overflowing through the overflow pipe. The water level should be about 1 inch below the overflow tube or level with the manufacturers mark inside the tank. If the water level is normal, check the flapper. Add a few drops of food coloring to your tank water, let it sit for about 15-20 minutes, and then check to see if the water in your bowl has changed color. If it has, then you need to replace your flapper.

A: This typically is a normal sound when your water heater is re-filling after using hot water. However, if you hear this when you don’t have any water running, you may have a leak on one of you hot water lines.

A: If just one sink is not draining, you probably have a stoppage in your immediate drain line. You can try using a drain cleaner or drain snake to remove the debris in the line. If the clog can’t be reached with a drain snake, call your plumber.

A: Most people are comfortable with their water heaters set to 120⁰F, which is the standard manufacturer’s pre-setting. If you have an older model, your temperature is likely set at medium. You can adjust your water heater temperature to whatever you’re comfortable with. If you have a gas water heater, adjust the dial on the front of the gas valve to the desired temperature. On electric water heaters, you need to adjust the thermostats located behind two panels on the side of the tank. REMEMBER: Turn off all electricity to the water heater before removing the panels.

A: You may have a partial stoppage somewhere in your drain line. This could also mean your septic tank is full and needs to be drained by a septic company. If the bubbling happens all the time, call us. We can run a sewer camera though your drain line to check for obstructions or breaks in your lines.

A: Nope! You probably just need to replace the seats and springs or the ball valve. If water is dripping from the supply lines underneath the sink, tightening the fittings should solve the problem. If water is dripping from underneath the faucet itself, you should consult a plumber to figure out if you need to repair or replace.

A: Likely, a small chip or hole in your tank cover is allowing air to pass through and causing a whistling sound. It could also be caused by your fill valve, which takes a quick adjustment to fix.